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Client Care CEO

In-House Client Care CEO
(Mondays & Fridays, 8:00am - 5:00pm)

YOU'RE THE RIGHT FIT IF:

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  • You love helping and you make us wonder how we ever worked without you

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  • You take pride in connecting with our clients, helping them feel valued and appreciated

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  • You know that if you were seeking mental health care, you'd want to feel treated with respect, care, efficiency, and courtesy, and you expect nothing less of yourself in this role

 

  • You're done with corporate jobs that leave you feeling overlooked and unappreciated—you're ready for your hard work and dedication to be recognized and valued by your team

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  • ​Just like our treatment providers, you love being a part of a team, and you take pride in providing top-notch service to our community of patrons

 

  • You feel called to be an invaluable source of support to an office that feels as much like a family as it does a workplace​​

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  • You also respect others' time, and try to fix an issue or try to solve a problem or Google it yourself before you ask others or interrupt another person's paperwork time

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  • You have excellent written and verbal interpersonal communication skills, strong attention to detail, and are a natural problem-solver and multitasker with the skills to whip our office into shape and keep it that way. Nobody is going to slip through the cracks on your watch - you guarantee it!

 

  • Email monitoring, bookkeeping, customer satisfaction expertise, referral management, office management, organization, general tidying up, and cookie-restocking (when we are back in-person and cookies are no longer viewed as a systematic opportunity for toxic virus transmission) are a few of the duties you’ll be responsible for.

 

  • You’re a pro with using Slack, HelpScout, Quickbooks, GSuite (Docs, Sheets, Forms, & Calendar), and appointment-booking software

 

  • You know your way around a laser printer, how to send a fax, send a package via courier, and address an envelope

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  • You love cute little dogs and you know that sometimes they need to be taken outside to pee​, and you're completely OK with also being the CEO of doodie-patrol, when necessary

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WHO WE'RE LOOKING FOR:

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  • At this time, we are only seeking applications from individuals with relevant job experience and a strong desire to find a work family to call home for a long-term job commitment

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  • You are available for 16 hours a week over two eight-hour shifts - Mondays and Fridays

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  • You have an understanding of professional and approachable interpersonal communication, professional and approachable personal grooming and presentation, and you value making an effort to "show up" and make sure your customers are taken care of right (even if it is effortful at times)

 

  • A minimum of three years of administrative and/or receptionist experience with excellent references is ideal

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READY TO APPLY?

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Are we looking for a unicorn? Yes, maybe! But we are an awesome office within which to work, so it is only fitting that we are seeking a unicorn to help keep it all running smoothly. Amiright?!

 

If this sounds like you and your goal is to provide highly effective professional executive assisting services to us, please email our office using hello@limestone.clinic and subject line "REQUESTING M/F CUST CARE CEO APPLICATION INSTRUCTIONS." -- We can't wait to read your application! Thank you!

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